Medical Administrator/Trainee

Hours and Pay:

  • 12-20 hours/week (M W F, 4 hours/day) during Trainee Status.
  • Starting $12-14/hour depending upon experience and education
  • Potential for growth in wage and hours depending upon performance and willingness to expand duties. We are a growing business with a 13 year track record of success and good will in the Christian counseling community of Eastern North Carolina.
  • Position Available: mid December 2021.


  • Learn, operate, and master Electronic Health Records (EHR) System (Simple Practice)
  • File insurance through EHR System
  • Log client and payor payments into EHR with accuracy
  • Track payments for payroll with accuracy
  • Enter new patient data into system with accuracy
  • Answer phone, return calls, schedule appointments
  • Interact with clients, therapists, and general public
  • Compose business letters and interact with insurance and vendor professionals
  • Track CEUs and licenses/certifications and deadlines for owner of business/practice
  • Track deadlines for Independent Contractor (IC) Information and request information from ICs
  • Scan/Fax records, forms, documents securely into electronic records system or other mental health systems
  • Clean office twice weekly
  • Maintain clean office environment
  • Keep Practice Owner apprised of office needs.

Minimum Qualifications

  • Ability to maintain confidentiality of client data and practice colleagues, referral sources, and business in general.
  • Currently enrolled in a program related to Health Information Management or similar program.
  • Ability to use Microsoft Office including Microsoft Word and Microsoft Excel.
  • Ability to compose and format business letters on behalf of Practice Owner.
  • One year experience using Simple Practice or similar Electronic Health Records system, or a commensurate amount of education and experience.
  • Basic Social Media Skills for making posts
  • Ability to locate, find and format posts of Christian Scripture and themes for our Facebook Page.

Desired Qualifications

  • In addition to minimum qualifications, we desire a successful second year student currently enrolled in an AAS or BS in Medical Office Administration program.
  • One year EHR experience.
  • Experience with payroll and ability to use MS Excel
  • Microsoft Office Experience – Proficient in MS Word and MS Excel
  • Maintain Facebook Page for Mental Health Practice
  • Ability to work on projects with Owner of Business as we continue to expand the practice.
  • Ability to assist in the hiring of cleaning service once adapted to the job.
  • Ability to grow into a management position.
  • Submit suggestions to Practice Owner for consideration of improving operation of business.

Computer skills

  • Knowledge of Windows Operating System.
  • Knowledge of Chrome Browser.
  • Use Microsoft Office (Word and Excel) effectively to complete payroll and formal business letters.
  • Use Google Sheets effectively on various projects with Practice Owner.

Communication Skills

  • Take messages accurately and timely deliver to staff/therapists in a secure and safe manner.
  • Ensure all messages are documented properly.
  • Follow up on projects and duties, keep a calendar, communicate needs to Independent Contractors and Owner.
  • Work with your colleagues amicably.
  • Ability to apply the Matthew 18 principle in your dealings with other Christian believers.


  • Organized and detail oriented.
  • Ability to work independently.
  • Able to maintain strict confidentiality.
  • Prompt and dependable.
  • Able to communicate with clients who have emotional challenges.
  • Able to communicate your own needs effectively to Practice Owner and Independent Contractors.

Minimum Physical Requirements:

Ability to lift 20-50 lbs.
Ability to sit for several hours at a time, if needed.
Ability bend and stoop on a daily basis, (cleaning tasks and maintaining clean office).

Contact Information:

Send your resume and three references by December 8, 2020 to Barbara Kohler, Private Practice Owner at Interviews will be held on Friday, December 11, 2020 by zoom or in person (applicant’s preference).